NYC Issue Reporting

Abandoned Vehicles

You can report abandoned vehicles to North Yorkshire Council using their Abandoned Vehicles Page

What to Look For:

Signs a vehicle might be abandoned include:

• No registered keeper on the DVLA database
• Untaxed or uninsured
• Stationary for a long time
• Damaged, unroadworthy, or filled with waste
• Missing number plates or burnt out

How to Report:

• Use their online service to describe the vehicle and its location
• The system will direct you to the correct local team based on your area
• Include photos if safe to take
• You can report anonymously, but providing contact info helps with follow-up

If the vehicle poses a danger or is involved in criminal activity, you can also contact North Yorkshire Police via their Anti-Social Behaviour page

They investigate every report and may prosecute offenders, with penalties including fines, vehicle seizure, and even imprisonment. If the fly-tipping is on private land, the landowner is responsible for cleanup.

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Fly Tipping

You can report fly-tipping to North Yorkshire Council via their Fly Tipping page. Note this can also be reported to police by phoning 101 if it’s ongoing.  Here’s what to include when making a report:

What to Provide:

• Location: Use landmarks, road names, or What3Words
• Description: Type of waste, quantity, appearance
• Photos: If safe and possible to take
• Suspect Info: Vehicle registration, people involved
• Evidence: Visible clues in the waste (without disturbing it)

They investigate every report seriously and have powers to:

• Seize vehicles
• Issue £400 fixed penalties
• Prosecute offenders (unlimited fines + up to 5 years in prison)

If the dumping is on private land, the landowner is responsible for cleanup—but still report it so it can be logged and investigated.

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Highways and Roads Problems

You can report highway issues such as potholes and other issues to North Yorkshire Council through their Roads and Pavements Portal. It covers a wide range of concerns, including:

What You Can Report:

• Potholes or damaged road surfaces
• Flooding, blocked drains, or gullies
• Damaged pavements or kerbs
• Faulty streetlights
• Obstructions or spillages on the road
• Overgrown hedges or trees affecting visibility
• Road signs or markings needing attention

How to Report:

• Use their online form to submit details and track progress
• Include location info (postcode, road name, What3Words)
• Upload photos if safe to do so
• You can report anonymously, but creating an account lets you get updates

For urgent hazards (like dangerous flooding or fallen trees), they recommend calling 101 or 999 if there’s a risk to life.

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Lost or Stray Dogs

You can report a stray dog to North Yorkshire Council on their Lost or Stray Dogs page. They provide guidance on:

• What to do if you find a stray dog or lose your own
• How to contact the local dog warden service
• Legal requirements like microchipping and ID tags
• What happens if a dog is found without its owner

They deliver this service differently depending on your location, so the page includes a lookup tool to direct you to the right contact

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Noise Nuisance

You can report noise nuisance to North Yorkshire Council using their dedicated Noise Issue Reporting page. They investigate complaints about:

• Loud music or televisions
• Barking dogs
• Raised voices or shouting
• Noise from pubs, clubs, or events

Before submitting a report, they recommend trying to speak with the person responsible—sometimes they’re unaware of the disturbance. If that’s not possible or doesn’t help, you can use their online form. Anonymous complaints aren’t investigated, so you’ll need to provide your details.

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Planning Complaints

You can report a planning issue to North Yorkshire Council through their Planning Enforcement Page They investigate complaints about developments that may have been carried out without permission or consent, including:

• Unauthorised building work or changes of use
• Breaches involving protected trees or hedgerows
• Developments not following approved plans
• Issues with land use or conservation areas

How to Report:

• Use their online form to describe the issue and location
• Include photos or documents if available
• Provide your contact details (anonymous reports may not be investigated)

If the issue involves minerals, waste, or council-owned land (like schools or care homes), they have a separate team for that too.

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Recycling and Bin Collections

You can explore all recycling-related services on North Yorkshire Council’s Bins, Recycling and Waste pages. It covers everything from household collections to waste centres and special disposal services.

Key Sections You’ll Find:

• Check bin collection days for recycling, garden, and general waste
• Find your nearest Household Waste Recycling Centre (HWRC) and what materials they accept
• Order new or replacement bins, boxes, or bags
• Report missed collections or request assisted bin help
• Book bulky waste pickups for large items
• Learn what goes in each bin to avoid contamination
• Explore commercial, clinical, and hazardous waste options
• Discover plastic recycling guidance and how to reduce, reuse, and recycle

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Street Lighting

You can report street lighting issues to North Yorkshire Council using their Street Lighting Problem Page

What You Can Report:

• Lights not working or flickering
• Lights staying on during daylight
• Damaged or leaning lamp posts
• Exposed wiring or electrical faults

How to Report:

• Use their online form to submit details
• Include the lamp post number (usually painted in black on a yellow background)
• Add location info (road name, postcode, What3Words)
• Upload photos if safe to do so

They aim to fix standard issues within 7 days, and make unsafe lights safe within 3 hours. If the fault is with the electricity supply, it may take longer as it’s handled by the energy provider.

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Trading Standards

You can access North Yorkshire Council’s Trading Standards services through their Trading Standards Page. They help protect consumers and support fair trading by enforcing laws around:

• Consumer protection — including complaints about traders, faulty goods, and scams
• Animal health and welfare — especially for farms and livestock
• Product safety and labeling
• Business advice — covering advertising, pricing, and legal compliance

📞 How to Get Help:

• Consumer advice: Call 0808 223 1133 — this service is provided by Citizens Advice, who will pass enforcement issues to the council
• Business or animal welfare queries: Contact them via the trading standards pages.

They also publish guidance leaflets on popular topics like age-restricted products, food safety, and digital forensics.